New Vehicle Limited Warranty

Subject to the other terms and conditions of this limited warranty manual, Kia Motors Jamaica. (“Kia”) warrants that it will arrange for an authorized Kia dealer at locations of its choice to provide for the repair of your vehicle if it fails to function properly during normal use. Such service facilities will remedy such failures to function properly at KMA’s expense, if you present your vehicle to such a service facility during its normal operating hours, provide sufficient information to permit a proper identification and diagnosis of the failure to function, and permit the facility adequate time to perform the necessary repair.

As this obligation is subject to the terms, conditions and limitations of your user Manual, you should refer to the manual to understand which repairs and replacements are covered by this warranty. If an Authorized Kia Dealer declines or fails to carry out a proper repair or replacement of a factory installed part covered by this limited warranty without charge to you, Kia will:

  • (a) determine if the repair or replacement requested by you is covered by this New Vehicle Limited Warranty and, if so:
  • (b) obtain cooperation from an Authorized Kia Dealer to conduct such repair or replacement without charge to you

However, Kia’s obligation to do (a) and (b) requires you to contact the Kia Consumer Assistance Center and provide all materials needed by them to carry out those obligations to you.

The Center can be contacted at 2A Chelsea Avenue, Kingston 5 St. Andrew, Jamaica or 920-5000. Parts replaced under any warranties in the Manual become the property of Kia.

1. The Warranty Period

The New Vehicle Limited Warranty is divided into various warranty periods. For the purpose of all warranties contained in this Manual(other than warranties on replacement parts or accessories installed after the Kia Vehicle was placed into use), the warranty period begins on the Date of First Service. “Date of First Service” means the first date the Kia Vehicle is delivered to the first retail purchaser, is leased or is placed into service as a company vehicle use (e.g., as a demonstrator, rental or fleet vehicle), whichever is earliest. Moreover, whenever this manual refers to a warranty period of months/miles, it means whichever comes first. Any remaining portion of any warranty, except the 120 month/100,000 mile Power Train (Original Owner) warranty, is fully transferable to subsequent owners.

2. Warranty Coverage

Basic Warranty Coverage

Except as limited or excluded below, all components of your new Kia Vehicle are covered for 60 months/60,000 miles from the Date of First Service, whichever comes first (Basic Limited Warranty Coverage). This Warranty does not cover wear and maintenance items, or those items excluded elsewhere in the Manual. See “Exceptions” and “What is Not Covered.”

Power Train Coverage

For Original Owners (defined below), the Power Train Limited Warranty begins upon expiration of the 60 month/60,000 mile Basic Limited Warranty Coverage, and will continue to cover the following components up to 120 months or 100,000 miles from the Date of First Service, whichever comes first. It does not cover normal wear and tear, maintenance, or those items excluded elsewhere in this manual. See “Exceptions” and “What is Not Covered.”

The items covered by the Power Train Limited Warranty include:

– In the Engine:
Cylinder block, cylinder head and all internal parts, timing gear, seals and gaskets, valve cover, flywheel, oil pump, water pump and turbo charger.

– In the Transaxle:
Transmission case and all internal parts, torque converter, drive shafts,
universal joints, front hubs, bearings, seals and gaskets.

– In the Axles:
Axle shafts and C-V joints (couplings), seals, hub and wheel bearings.

– In the Transmission:
Transmission case, transfer case, torque converter and all internal parts, seals, and gaskets.

– In the Differentials:
Front and rear differential assemblies, cases, all internal parts, seals and

– In the Propeller Shafts:
Drive shafts, universal joints.

Original Owner

An Original Owner is defined as the first retail purchaser or lessee of the Kia Vehicle who takes delivery of the Kia Vehicle on its Date of First Service. The Power Train Limited Warranty is not transferable to subsequent owners.

Vehicles Placed in Commercial Service

The 120 month/100,000 mile Power Train Limited Warranty also excludes all coverage for any Kia Vehicle that has been placed into any form of commercial service, including but not limited to taxi, route delivery, livery service, or rental.

Adjustment Coverage

Service Adjustments are covered for the first 12 months/12,000 miles. Service adjustments means minor repairs not usually associated with the
replacement of parts, such as wheel balance and alignment, freeplay or tension adjustments of cables, belts, levers and pedals, engine adjustments (idle speed, etc.), body parts and fittings.

3. Exceptions

The items specified below are covered for periods different from the basic coverage.

Air Conditioner Refrigerant Charge

Air conditioner refrigerant charge is covered for the first 12 months of the warranty period regardless of mileage. Over the balance of the warranty period, refrigerant charge is covered only when replenished as part of a warranty repair.

Audio / Entertainment System

An original equipment radio, compact disk player, OE DVD / RSE (Rear Seat Entertainment System) or navigation system is covered for the first 36months/36,000 miles.


The original equipment battery is covered by a limited warranty for a period of 24 months, regardless of mileage. During 24 months of the warranty period, a defective battery will be replaced at no cost to you. Kia will cover diagnostic, installation and replacement battery costs. Kia will not reimburse you for any portion of the cost of a non-Kia replacement battery.

Brake and Clutch Linings

Brake linings, including pads and shoes, and clutch linings are warranted for 12 months/12,000 miles, whichever comes first, if they fail to function properly during normal use. Brake linings are designed to wear out as part of the process of stopping your vehicle safely and consistently while providing reasonable levels of noise and vibration during normal use.

Brake or clutch linings function properly during normal use even if they need replacement in less than the full warranty period. Rather, most replacements at lower mileage are required by driver usage habits which can cause high rates of wear. In addition, brake lining wear is substantially increased by environmental conditions such as exposure to road salt or due to regular driving in stop and go rush hour traffic. The more wear factors which are present, the more rapid the wear. Resulting repairs and replacements of linings are not covered by your warranty.


Paint repairs due to non-impact discoloration, fading, cracking, chipping, or flaking are covered for the first 36 Months/36,000 miles.

4. Limited Liability

Liability under this warranty is limited solely to the repair or replacement of factory installed parts if they fail to function properly during normal use. Such repair or replacement shall be carried out by an Authorized Kia Dealer at its place of business. This warranty does not include any other expense, including but not limited to those for any replacement transportation or for the loss of use of your Kia vehicle.

5. What is Not Covered

The following items are not covered:

Damage due to Factors Beyond the Manufacturer’s Control

Examples of these factors include, but are not limited to:

  • Misuse of your Kia Vehicle such as driving over curbs, or other hazardous objects or road structures or into roadway maintenance or construction areas, overloading the vehicle, racing or engaging in activities or uses not described in your owner’s manual or in Kia’s product literature
  • Accidents and incidents that damage your Kia vehicle including but not limited to collision, fire, theft, riot
  • Alteration, modification, tampering, rewiring
  • Damage or corrosion from the environment such as acid rain, airborne fallout (chemicals, tree sap, etc.), road salt, hail, wind storm, lightning, floods and acts of God. This limitation also includes damage to vehicle assemblies such as brakes and suspension
  • Changes to vehicle appearance caused by normal use and exposure, corrosion to underlying metal when paint integrity is not consistently maintained
  • Consumer induced damage caused by fluid spills, burns in carpet, seats, trim or other damage that is not considered a defect in material or workmanship
  • Window glass that is broken, chipped, scratched or damage from outside influence is not considered a defect in material or workmanship.
  • Paint or vehicle finish damage caused by applying chemicals to the paint surface
  • Damage caused by installing incorrect tires(size etc)
  • Damage caused by the installation of any part that is not equal to the OE part in quality of material or workmanship
  • Damage due to Lack of Maintenance or the Use of Wrong Fuel, Oil or Lubricants

Improper maintenance or the use of other than the specified fuel, oil or lubricants recommended in your Owner’s Manual. It is your obligation to ensure that you obtain all fuels, oils and lubricants from reliable vendors using quality products which meet the Kia specifications identified in your Owner’s Manual. In the event that problems result to your vehicle due to service from vendors who use reduced quality products, your vehicle warranties will not provide coverage.

Damaged brake rotors and drums resulting from failing to replace brake pads and/or shoes before they have worn sufficiently to damage such rotors and drums. It is your obligation to ensure adequate inspections to prevent rotor and drum damage due to pad/shoe wear.

Manufacturer Design Choices

The choices made in designing your vehicle, including the materials chosen for parts and components.

Note: A material is not defective or underperforming under your warranty because a better, stronger, more durable or more suitable material could have been used.

Note: All vehicle dimensions and measurements are made solely at the discretion of the manufacturer and are not warranted to be suitable for you or anyone else who uses your vehicle.

Normal Deterioration

Replacement or repair of parts intended to wear including the friction wear parts of the brakes, including brake pads and shoes, spark plugs, belts, clutch linings, filters, wiper blades, bulbs, fuses, and other wear and consumable items.

Surface corrosion on any part other than the body sheet metal panels forming the exterior appearance of a Kia Vehicle.

Normal Maintenance

Normal maintenance services such as: cleaning and polishing, minor adjustments, lubrication, oil/fluid changes, filters, anti- freeze coolant replenishment, wheel alignment and tire rotation unless such services are performed as part of a covered warrantable repair.

Normal maintenance items including but not limited to spark plugs, engine belts, filters, wiper blades, and bulbs are not warranted. However, as a matter of policy, Kia will repair or replace such maintenance items of a new vehicle during the vehicle’s initial ownership period, but only up to the first service interval or 12 months/12,000 miles, whichever comes first.

Maintenance services described as “Scheduled Maintenance Services”, “Owner Maintenance Services” or “Appearance Care” in your Owner’s Manual.

Altered Mileage

Any repair of a Kia Vehicle on which the odometer has been altered or on which the actual mileage cannot be reasonably determined.

(When replacing the speedometer, the “Speedo-meter Replacement Record” on the inside front cover of this manual must be filled in by an Authorized Kia Dealer).

Extra Expenses and Damages

Any economic loss or other incidental, special, consequential, or exemplary damages. This includes, without limitation, payment for loss of use of the Kia Vehicle, lodging, car rentals, travel costs, loss of pay and any other expenses or damages.


Tires are warranted by the tire manufacturers and not by Kia. In the event that you need assistance, please contact your Kia dealer or refer to the tire warranty pamphlets provided with your Kia Vehicle for details.

Salvage or Total-Loss Vehicles

Any Kia Vehicle that has ever been or should have been issued a “salvage” title or similar “branded” title under any state’s law; or has been declared a “total loss” or equivalent by a financial institution or insurance company. This exclusion does not apply to Emission Warranties, Replacement Parts Limited Warranty or any recalls or campaigns.

Production Changes

Kia and its Authorized Kia Dealers reserve the right to make changes in vehicles built and/or sold by Kia and its Authorized Kia Dealers at any time without incurring any obligation to make the same or similar changes on vehicles previously built and/or sold.

Your Responsibilities in Order to Maintain Your Warranties


You are responsible for properly operating and maintaining your Kia Vehicle in accordance with the instructions described in your Owner’s Manual. If your vehicle is used under severe driving conditions, you must follow the maintenance requirements described in your Owner’s Manual for severe driving conditions in order to maintain your warranties.

Maintenance Records

You should retain maintenance records since it may be necessary in some instances for you to prove that the required maintenance has been performed. Keep all receipts and make them available in case questions rise about the services requested and provided.

To Get Warranty Service

You must take your Kia Vehicle, along with your manual, to an Authorized Kia Dealer in Jamaica during its normal service hours. While any Authorized Kia Dealer will perform warranty service, Kia recommends that when possible you return to the dealership where you purchased your Kia Vehicle in order to ensure continuity in service and maintenance.

If you have any questions or need assistance regarding this warranty, please call Kia at 920-5000.

Other Terms

This warranty is applicable to Kia Vehicles registered and normally operated in Jamaica.



This warranty gives you specific legal rights, and you may be determined by the laws of Jamaica.